Frequently Asked Questions

2020

  1. ONLINE TEST INFORMATION

    What papers are included in the online test?

    There are three papers: Maths Multiple Choice Paper (45 minutes), English Multiple Choice Paper (45 minutes) and a past SGSPTA English Writing Task (35 minutes).

    What is the online English writing task?

    This is a past SGSPTA English writing task accessed online. However, children will be asked to read, plan and produce their answer on a separate sheet of paper, not online. We will not give out any additional information in advance as to what the task will involve.  At the end of the task, you will be given access to a feedback document to help you assess your child’s performance. This will include the task set, some guidance as to how to assess your child’s work and sample student answers with constructive comments as to the kind of things that schools are likely to be looking for in such a written task. We do not mark this task.

    What will my child need to be able to do the test? 

    Your child will need a quiet space, a computer or tablet with internet connection, a pencil and rough paper for working out answers as well as lined paper for their writing task. We do not recommend doing the tests on a smart phone.

    How much does the online test cost?

    The online test cost £40. Once booked, the fee is non-refundable and the space is non-transferable. For those holding A, B, C test sessions(s) who have asked us to transfer their child to our online test session, this cost will be deducted from the amount you have already paid us and we will refund the difference (see below). For everyone else, you will need to register on this booking site (if you have not already done so) and then login to book and pay for your child’s online test session.

    I hold A, B or C test session(s) but cannot find your email. What should I do?

    Please check that you are using the correct email address. We will have sent it to your email address currently registered against your child’s booking on our system. Remember, it is possible that it is sitting in your spam, junk or trash folder. If you still cannot find this email, please contact us at mocktests@sgspta.com

    Having booked online, what happens?

    Once booked, you should receive a booking confirmation almost immediately from

    No-reply@mg.sgsptamocktests.com explaining what happens next. Remember to check your inbox, spam, junk and trash folders. Please keep your booking confirmation email somewhere safe. We suggest that you add this address to your contacts in an attempt to prevent it from going to your spam or junk folders.

    When can my child sit their tests?

    Our online testing site will be open between 13th July 2020 and 3rd August 2020. You will be able to login any time between these two dates when your child is free for 2½ hours, and do the test.

     

    How long does the online session take?

    All three papers should be sat in one 2½ hour slot. This includes a 10-minute toilet break between each test. Please note that we do not offer any extra time to sit these online tests.

    How do I access the online test?

    You will receive an email from do-not-reply@classmarker.com that contains a website link, your username and password as well as instructions as to how to proceed. We suggest that you add this address to your contacts in an attempt to prevent it from going to your spam or junk folders. Please keep this email somewhere safe, as without it, your child will not be able to access the testing website. 

    What happens if I do not receive my username and password?

    You should receive both of these in an email from do-not-reply@classmarker.com. Remember without these your child cannot sit the tests. If you have not received the email by 12th July 2020 midday, it is your responsibility to contact us. If you contact us after this date, and miss some or all of the testing period, no refund will be given.

    Can my child have more than one attempt at the papers?

    No. Once you click on the link to start a test, your child must complete the test in one go. Once the allocated time for that paper is up, no further access will be possible.

    What happens if I lose my internet connection during the test?

    You can log back into the test site using your login details and continue.

    What happens at the end of each test?

    At the end of each paper, you will be given instructions as to what to do next. 

    What happens at the end of the test session?

    At the end of the writing task, you will be given instructions as to how to download your writing task feedback and how and when you will be able to access your child’s results. 

    How will I receive my child’s online test results?

    From 7th August 2020 you can log back in using your Classmarker username and password athttps://www.classmarker.com/ to access your child’s Maths and English percentage scores. It will also give instructions as to when you can access the full results analysis and feedback from our website. To access the full results analysis and feedback from our website, please login using the email and password registered on our booking site at https://www.sgsptamocktests.com, go to the top of the screen and click on the  ‘Results’ tab. We will publish all children’s results anonymously using the 4-digit ID number that you have saved. For both the Maths and English Multiple Choice tests we will show your child’s actual percentage, standardised score as well as an indication of how your child has performed in key areas. The English writing task will not be marked but you will already have downloaded detailed feedback at the end of your child’s test to help you assess your child’s performance. This will include some sample student answers with constructive comments as to the kind of things that schools are likely to be looking for in such a written task.

     

    We reserve the right to cancel a session due to circumstances beyond our control or other reason and in this event our liability will be limited to the amount that you have paid us for the cancelled session. We exclude liability for damages for any claims in law including contract, negligence, tort, statute or otherwise.

    Other relevant matters

    Please note that the following points below also apply to our online tests: 2, 3, 10, 20, 22, 23.

     

  2. Will my personal details be shared with other organisations?
    We will only use your personal details to administer your account and to provide the products and services that you have requested from us. 
  3. Can I book test sessions for a friend’s child?
    No. The email address that you use to register will be the only email address that we can correspond with. This includes dealing with any queries that you have, confirmation of candidate number(s), arrangements for the test session(s) booked and any other reminders that we send out.
  4. What if my child has any medical conditions or educational needs?
    If your child has any medical conditions or educational needs, it is your responsibility to notify us. You must complete the relevant box when booking, detailing how this could affect them on the day. You must also reply promptly to any emails that we send following up on your child's needs. Any subsequent change in circumstances must be notified to us by emailing mocktests@sgspta.com before the test day. Please note, we may not be able to offer some of the adjustments that your child may be entitled to in their real tests. For example, we do not offer extra time or scribes. Any new issues on the day must be communicated when checking in your child at the door.
  5. How many test sessions can I book?
    You can book up to 3 test sessions in total, but only 1 session from each of test sessions A, B  and C. If you do book more than one A, B or C test for the same child, we will cancel your first booking, and refund your money, after having deducted our £20 administration fee for each session cancelled.
  6. What does Test session A include and when will they be held?
    Test session A includes a multiple choice English paper and a multiple choice Maths paper, each approximately 40 minutes long. Feedback includes your child’s actual and standardised score as well as an indication of how your child has performed in key areas for both Maths and English. These sessions cost £46.00 and will be held on the morning and afternoon of 9th, 10th, 16th, 17th and 23th May 2020.
  7. What does Test session B include and when will they be held?
    Test session B includes a multiple choice English paper (approximately 35 minutes) and a Maths paper requiring answers to be written into an exam booklet (so not multiple choice and lasting approximately 40 minutes). Feedback includes your child’s actual and standardised score, and for English only, an indication of how your child has performed in key areas . In addition, there is an English writing task, lasting for approximately 35 minutes (see details below). These sessions cost £52.00 and will be held on the morning and afternoon of 6th, 7th, 13th, 14th and 20th June 2020.
  8. What does Test session C include and when will they be held?
    Test session C includes a multiple choice English paper and a multiple choice Maths paper, each approximately 40 minutes long. Feedback includes your child’s actual and standardised score as well as an indication of how your child has performed in key areas for both Maths and English. In addition, there is a past SGSPTA mock English writing task, lasting for approximately 25 minutes (see details below). These sessions cost £52.00 and will be held on 24th, 25th and 26th August 2020.
  9. What is the English writing task?
    In total there are two different SGS PTA writing tasks: 1 NEW task in Test session B and 1 PAST task in Test session C. For each task, students will be asked to read, plan and produce their answer. We will not give out any additional information in advance as to what the task will involve. Your child will bring home their answer so that you can see how they performed under exam conditions. They will also bring home some sample student answers with constructive comments as to the kind of things that schools are likely to be looking for in such a written task. We are unable to provide copies of any of these items. Make sure that you keep these somewhere safe. We do not mark these writing tasks.
  10. My child will be sitting entrance tests in Autumn 2021 - can they sit the Mock tests in 2020?
    No. The tests are designed for the specific year group who will be sitting their entrance tests in Autumn 2020.
  11. Can I cancel and get a refund?
    Refunds are possible provided that we are able to resell your space to another parent and all processing, including their new booking, is completed by no later than two weeks before the session is due to be held. There is a £20 admin fee payable per session being cancelled to cover the costs of our work. Please email mocktests@sgspta.com if you wish to cancel a session. Note that to be fair to everyone, you cannot hold more than one Test A, B and C  session per child at any point in time unless you are in the process of changing your date (see below).
  12. What if I am too late to cancel?
    If you are too late to cancel (see above), no refunds are given. If your child is sick on the day, provided you supply us with a medical certificate and there are spaces available, we will do our best to offer you an alternative session. We do not give refunds at this late stage.
  13. Can I change my date or time?
    Once booked, we are not able to change your date or time and the booking is non-transferable. Please check dates of any school trips, sports days, sports fixtures, friends’ birthdays and other entrance tests etc before booking your mock test session(s). The only way to change your date or time is to book a new session, if available, and contact us to process a cancellation of your original date (See conditions above). You must inform us within 24 hours of booking your new session that you wish to cancel.
  14. Can I transfer my space to another child?
    No. Due to potential health and safety issues, we do not allow you to transfer your space. 
  15. Where can I park?
    There will be free parking on the school site on a first come first served basis, which must be accessed via the Greyhound Road entrance. For health and safety reasons, there is no drop off facility on the school site. Once you have entered the school premises, you must park your car where instructed and it must remain parked for the entire test session. The school gates will be closed during the test session and reopened once all the children have left the exam hall. If you do not wish to use our free parking please do not obstruct our neighbours' drives or local roads - use the council car parks close to the school. Please be aware that parking wardens frequently patrol the area outside the school gates.
  16. What happens if we are late?
    The tests will start promptly so please allow plenty of time to arrive and park your car. If you arrive late, your child will not be admitted to the exam hall and no refund will be given.
  17. Do I have to remain with my child until they enter the exam hall?
    Yes. For health and safety reasons you must remain with your child in the queue until we have checked your details. Please be patient as it is important that we check everyone in and allow each child time to use the toilet before they are seated in the exam hall. Children arriving without an adult will not be admitted.
  18. Will I be able to settle my child in the exam room?
    No. As with the actual tests, you will hand over your child to us at the entrance to be taken into the exam room.
  19. Will they be given a break between the tests?
    Yes. All children are encouraged to visit the toilet before they are taken into the exam room and are given a break part way through the session to go to the toilet and stretch their legs. They may bring a water bottle with them but no food.
  20. May I see my child's papers?
    No. We do not give out any of the Maths or English question papers or answers. However, if your child is sitting an English writing task they will bring home an envelope containing their answer(s), together with some sample student answers with constructive comments as to the kind of things that schools are likely to be looking for in such written task(s). Please note that we are unable to provide further copies of any of these items. Make sure that you keep these somewhere safe.
  21. When will the results be available?
    Once all the tests are over, results are standardised and posted on our website which can be accessed from the school's website. The results from Test Session A should be available from the beginning of June, Test Session B by mid July and Test session C by 7th September 2020. These results will remain on the website until the end of September 2020 when they will no longer be available. We do not keep records past this date.
  22. What is 'standardisation'?
    A standardised score is a recognised mathematical process that is used by setters of any large test to indicate the performance of any candidate against the others who took the test. It takes into account the difficulty of the test and the spread of scores so that the results on different tests are directly comparable.
  23. Are the results a reflection of how my child will do in the real exams?
    Not necessarily. Results from the mock test must be considered in conjunction with other factors such as teachers' views, tutors' opinions, how well your child coped on the day and other relevant factors including how much progress was made in the time between the mocks and the real test date.
  24. What happens if an exam session is cancelled?
    To date we have never had to cancel a session. However, we reserve the right to cancel a session due to circumstances beyond our control or other reason and in this event our liability will be limited to the amount that you have paid us for the cancelled session. We exclude liability for damages for any claims in law including contract, negligence, tort, statute or otherwise.